Check-in and Check-out
Check-in starts at 2 pm; check-out is at 11 am. Late check-ins after 7pm can only be accommodated when pre-arranged. Please let us know what time you plan to arrive when you reserve your stay, or simply give us a call to confirm your approximate arrival time a day or so before your stay.
Cancellations
We understand unforeseen circumstances may make it necessary for you to cancel or postpone your stay. If you notify us of such a need at least two weeks prior to your reserved stay, we will be happy to refund your deposit, minus a $25 handling fee. If you need to cancel after the 14th day prior to your reserved stay, we will do our best to rebook your room with another guest. If we are successful, we will gladly refund your deposit, minus the $25 handling fee. If we are unsuccessful and the room goes un-booked, you will forfeit your deposit.
Reservation Alterations
If you need to alter your reservation to stay fewer days than originally booked, you are responsible for the full cost of your reservation if the change is not made prior to 14 days of the start of the scheduled stay. If, however, we are able to rebook the unused portion of your reservation, you will not be charged for that portion. Only a $25 handling fee will apply.
Smoking, candles and incense
For the safety of our historic properties and the comfort of all of our guests, smoking is not allowed in the inns. Open-flame candles and incense burning are also prohibited. Failure to adhere to this policy will result in an automatic $150 fee charged to your credit card on file.
Pets
We love them, but our insurance policy does not allow us to accommodate pets.
Cell Phones
To ensure the comfort and contentment of all guests, especially you, we respectfully ask that cell phones not be used in dining areas and in YOUtopia spa.